Welcome to 5Senses.com, a website, and business owned and operated by Daasha Enterprises, LLC, based in Tarrant County, Texas. At 5Senses.com, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy provides detailed information on how we collect, use, store, and share your data when you visit or interact with our website. By using 5Senses.com, you agree to the practices described in this policy. If you do not agree with any part of this policy, we kindly request that you discontinue using our services.

Information We Collect

We collect both personal and non-personal information to provide and improve our services. Personal information refers to data that you voluntarily provide to us when you engage with our website, such as placing orders, creating an account, or contacting our support team. This may include your name, email address, phone number, billing and shipping addresses, and payment details. Additionally, communication records, such as messages sent to customer support or responses to surveys, are also categorized as personal information.

Non-personal information, on the other hand, is automatically collected through your interactions with our website. This includes data such as your device type, browser version, operating system, IP address, and browsing behaviors like pages visited, time spent on the site, and actions taken. We use cookies, web beacons, and other tracking technologies to gather this information, which helps us analyze user activity and enhance your experience on our website.

How We Use Your Information

The information we collect is essential for delivering our products and services efficiently and effectively. Personal information is used to process and fulfill your orders, manage payments, and ensure the timely delivery of products to your chosen address. It also enables us to respond to customer inquiries, resolve issues, and provide personalized assistance. In addition, we may use your information to send notifications about your orders or updates on our products and services. Non-personal information helps us understand user behavior, identify technical issues, and optimize the performance and content of our website. By analyzing this data, we can provide a seamless and customized user experience. In some cases, we may use your information to send promotional communications, although you can opt out of receiving these communications at any time.

Sharing Your Information

We take your privacy seriously and limit the sharing of your information to circumstances where it is necessary for the operation of our business. Your personal information may be shared with trusted third-party service providers, such as payment processors and shipping companies, who assist us in delivering our services. These providers are bound by confidentiality agreements and are only permitted to use your information to perform their specific roles. In compliance with legal obligations, we may also disclose your information to governmental authorities or other entities if required by law, court order, or regulatory requirements. In the event of a business transition, such as a merger or acquisition, your data may be transferred to the new entity. Additionally, we reserve the right to share your information to protect our rights, prevent fraud, or address security issues. Importantly, we do not sell or rent your personal information to third parties for marketing purposes.

Data Storage and Security

We are dedicated to maintaining the security of your personal information and have implemented robust measures to protect your data from unauthorized access, alteration, or disclosure. Sensitive data, such as payment details, is encrypted using Secure Sockets Layer (SSL) technology during transmission. Data is stored on secure servers that adhere to industry standards for physical and digital protection. Access to personal information is restricted to authorized personnel who are trained in data protection practices. While we take every precaution to secure your data, no system is entirely foolproof. We cannot guarantee absolute security and encourage you to take steps to safeguard your information, such as using strong, unique passwords and protecting your login credentials.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve functionality, enhance user experience, and analyze website performance. Cookies are small data files stored on your device that help us recognize you during future visits and tailor content to your preferences. We use session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until deleted. Additionally, third-party tools may utilize tracking technologies to gather analytics or facilitate services, such as targeted advertising. You can manage your cookie preferences through your browser settings, including disabling certain cookies; however, doing so may limit the functionality of our website. By continuing to use 5Senses.com, you consent to our use of cookies and tracking technologies.

Third-Party Links and Services

Our website may include links to third-party websites, applications, or services that are not operated or controlled by us. These third-party platforms may have their own privacy policies and practices, which are not covered by this Privacy Policy. We are not responsible for the privacy or security of information you provide to third parties or how they collect, use, or disclose your data. We recommend reviewing the privacy policies of any third-party platforms you interact with to understand how your information may be handled.

Children’s Privacy

5Senses.com is not intended for use by children under the age of 13, and we do not knowingly collect personal information from individuals in this age group. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information. Parents or guardians who believe their child has provided personal information to us are encouraged to contact us so we can promptly address the issue.

Your Data Rights

Depending on your location, you may have specific rights regarding your personal information under applicable data protection laws. These rights may include the ability to access, correct, update, or delete your personal information. You may also have the right to restrict or object to certain processing activities, withdraw consent where it was previously given, or request a copy of your personal data in a portable format. To exercise any of these rights, please contact us at WeCare@5Senses.com. We will respond to your request within a reasonable timeframe, in accordance with applicable laws.

Compliance with Laws

We comply with applicable data protection laws, including but not limited to the California Consumer Privacy Act (CCPA) and, if applicable in the future, the General Data Protection Regulation (GDPR). These laws require us to ensure the transparency, security, and proper handling of personal information. If you are a resident of California, you may have additional rights under the CCPA, including the right to request specific details about how we handle your information. If you are located in the European Union or other jurisdictions with similar data protection laws, you may also have enhanced rights concerning your data. We are committed to meeting these obligations and providing you with clear, accessible information about your privacy rights.

Updates to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or other operational reasons. When we make significant changes to the policy, we will notify you by posting the updated policy on our website with a revised “Last Updated” date. In certain circumstances, we may provide additional notice, such as sending an email notification or a pop-up alert on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after changes have been made constitutes your acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or comments about this Privacy Policy or our data handling practices, please do not hesitate to contact us. You can reach us via email at WeCare@5Senses.com.